The Importance Of Understanding Your Response To Expectations

If you've ever worked with someone who had trouble following through, or dealt with a kid who's constantly pushing your buttons, you'll want to hear this conversation. Best-selling author and Kansas City native Gretchen Rubin says peoples' reactions to expectation influence their behavior in a big way. In a new book, Rubin describes "the four tendencies" — upholder, obliger, questioner and rebel — and says understanding which group you (and the people around you) fit into could reduce stress and make productivity easier to achieve.