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The hold times for people calling for help from Kansas City Police at times have topped two minutes. Police hope a proposed automated phone menu could help, but the fire department says the change would be less efficient for them.
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The hold times for people calling for help from Kansas City Police at times have topped two minutes. Police hope a proposed auto attendant could help, but the fire department says the change would be less efficient for them.
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City and county officials are working to save ER services in the southeast Kansas community. If that doesn't work, they're trying to prepare by hiring more ambulance drivers.
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The number of pediatric ER visits for mental health reasons has increased by an average of 8% each year. But Kansas City hospitals warn they aren't able to keep pace — and already, about half of kids are going untreated.
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Previously, dispatchers were classified as clerical workers, which didn’t give them access to the benefits other first responders receive. Experts hope this will attract more candidates to the job.
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Missouri joined a handful of states labeling emergency dispatchers as "first responders." Along with the new label comes advanced access to mental health resources and the formal naming of PTSD as an occupational hazard for the profession.
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As temperatures reach the triple digits across Kansas City, more people are going to hospital emergency rooms than in previous years. Doctors share the common symptoms people report and what can be done to avoid a similar outcome.
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Mylissa Farmer, the woman who was denied an emergency abortion at Joplin and Kansas City, Kansas hospitals, is one of many people denied reproductive care after Roe v Wade was overturned who are considering legal options.
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Law enforcement agencies must be careful when they use social media. The public depends on the information from law enforcement to stay safe in violent situations such as active shooters, mass shootings and kidnappings.
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After being admitted to Freeman Health Services in Joplin, a patient whose water broke before 18 weeks of pregnancy could not obtain an emergency abortion because of Missouri's near-total ban. Now the hospital is under investigation for possible violations of a federal law requiring hospitals in the Medicare program to provide care for patients in emergency situations.
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Camila Cage is one of hundreds of St. Louis-area residents who had to seek shelter after torrential downpours and flooding forced them from their homes.
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The National Suicide Prevention Hotline is rebranding so that callers just need to dial 988 — a change that is expected to have a huge impact.